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  • Home
  • About
  • Solutions
    • Customer Engagement
      • Delivering positive experiences
      • Managing difficult customers
      • Communicating with customers
      • Ensuring efficiency
    • Leadership and management
      • Leading self
      • Leading people
      • Leading organisations
    • Performance and productivity
      • Improving self-awareness
      • Building positive workflow
      • Developing work relationships
      • Adapting to change
  • Courses
    • Customer Engagement
      • MARATE Skills
      • Delivering Five-Star Customer Service
      • Developing and managing operational plans
      • Leading the MARATE culture
    • Leadership and Management
      • Leading Under Pressure
      • Learning to Lead
      • SPEAK Smart
    • Performance and Productivity
      • Going from Stress to Strength
      • Emotional Intelligence in the Workplace
      • Communication in the Digital Workplace
  • Case studies
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Category: Customer engagement

CAL Corporate Solutions > Blog > Customer engagement
Women helping an elderly man stand up from a chair
  • May 11, 2022February 18, 2026
  • Customer engagement

10 tips for working in someone’s home as direct care staff

Home means different things to different people. It is where you belong, should feel most comfortable have the liberty to move around freely (dressed or undressed), it is a place of memories and has your ‘things’. Your home also plays to the senses with smells, looks, textures and sounds. Many [...]

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